On-Demand: Transforming Scheduling and Communication for Care Managers

During a patient’s recovery, many hospital team members must work together to coordinate care, monitor progress, and plan discharge. Keeping this team in sync isn’t always easy, but Prisma Health has found a way.  

Watch this discussion, where Carol Weir and Cicley Hunter from the Hospital Care Management team at Prisma Health discussed how having all their staff on a single scheduling and communications platform supports both the patient experience and promotes staff satisfaction. Get an inside look into how they manage complicated schedules, and how they leverage technology integrations to their benefit.

What can I gain from this event?

Hear directly from your peers about what they’ve done to solve communication and scheduling challenges. You’ll hear their advice on where to start, and how they responded to audience questions questions during the live event.

What you’ll learn:

• The impacts of having all care team members on a single scheduling and messaging solution
• How to help nurse navigators, social workers and case managers get the answers they need
• Why facilitating real-time dialogue between physicians and case managers can lead to improvement in speed to care and staff satisfaction
• What the leaders from Prisma wish they had known when they started this project

Who should watch this?

Anyone who leads or manages a care team – nurses, physicians, social workers, case managers, therapists, complex care and more.

Hospital and health system leaders will also benefit from this look at a single enterprise solution.